Enhancing the patient experience
/CCMH expansion/remodel designs revealed
The new clinic entrance area will feature a large overhang above the walkway to protect patients from the weather. The walkway will run parallel to the clinic waiting room.
At the December meeting of the Crawford County Memorial Hospital (CCMH) Board of Trustees, CCMH President and CEO Erin Muck showed a set of images depicting how the clinic space will look following a $25 million expansion/remodeling project set to begin next year.
Invision Architects, of Des Moines, the firm hired to create CCMH’s new master facility plan, created the renderings.
Muck told the Denison Free Press that the purpose of the project is to improve the patient experience at CCMH by revamping the clinic spaces.
“What we really want is something that feels welcoming,” she said. “Our providers and staff give maximum progressive care and we want our building to reflect that, as well.”
“It will focus more on patient experience and creating a more intimate setting where patients and families can sit together in their own area while they’re waiting to see a physician,” said Don Luensmann, CCMH executive director of marketing and development.
Muck said she expects the construction project will begin in August/September 2024 and be completed in the spring of 2027.
The entryway will feature a large vestibule where wheelchairs will be available.
This image shows the area from the new clinic greeter desk, located just inside the entrance, to the original main entrance greeter desk.
After registering, patients will wait in an area near their physician’s office. The waiting room features separated seating areas, large windows and natural light.
Patient privacy will be enhanced by new registration bays with sliding frosted glass doors just inside the new clinic entrance. A total of eight of the new registration bays will serve the CCMH clinic, specialty clinics, lab, radiology and physical therapy.
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